Privacy Policy

Alpha Libra LLC ("we," "our," or "us") operates Mami Market. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using Mami Market, you consent to the data practices described in this policy. We encourage you to read this policy carefully and contact us with any questions.

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number)
• Billing and shipping addresses
• Payment information (processed by secure third parties)
• Account credentials
• Business information (for vendors)

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (based on IP address)
• Cookies and similar tracking technologies

Information from Third Parties

• Social media profiles (if you connect them)
• Payment verification from payment processors
• Identity verification services

We use collected information for:

• Service Delivery: Process orders, payments, and provide customer support
• Account Management: Create and maintain your account, verify identity
• Communication: Send order updates, newsletters, and promotional content
• Platform Improvement: Analyze usage to enhance features and user experience
• Security: Detect and prevent fraud, protect users and the platform
• Legal Compliance: Meet regulatory requirements and respond to legal requests
• Marketing: Personalize recommendations and show relevant advertisements

We may share your information with:

• Vendors: Order and shipping information necessary to fulfill purchases
• Payment Processors: M-Pesa, Flutterwave, and other payment partners
• Shipping Partners: Delivery companies to ship your orders
• Service Providers: Cloud hosting, analytics, and customer service tools
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

To exercise these rights, contact us at privacy@alphalibrallc.com or through your account settings.

We implement robust security measures to protect your data:

• SSL/TLS encryption for all data transmission
• Secure data storage with encryption at rest
• Regular security audits and penetration testing
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and enable two-factor authentication.

We use cookies and similar technologies to:

• Essential Cookies: Enable core functionality (login, cart)
• Analytics Cookies: Understand how you use our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Show relevant advertisements

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

Our platform integrates with third-party services including:

• Payment Processors: M-Pesa, Flutterwave, PayPal
• Analytics: Google Analytics
• Communication: Email and SMS providers
• Cloud Services: Hosting and infrastructure

These services have their own privacy policies. We encourage you to review them. We are not responsible for the privacy practices of third-party services.

For privacy-related inquiries, please contact:

We will respond to your inquiry within 30 days. For urgent matters, please contact us by phone.